Research and analysis

Research into the customs intermediaries sector: Wave 1 report

A summary report on the first research wave into the customs intermediaries sector.

Documents

Research into the customs intermediaries sector: Wave 1 Report

Details

This research into the customs intermediaries research aims to:

  • accurately estimate the size and capacity of the customs intermediary population and the sub-groups within it
  • build on previous research designs to create a more robust sample frame and method for conducting surveys with this population
  • better understand the population in terms of structure, characteristics, and the services that customs intermediaries provide for their customers
  • measure change in customs declaration capacity in response to Transition policies as part of 3 waves of surveys

The research consists of a qualitative development phase, the first of 3 waves of quantitative phone surveys, follow-up qualitative interviews and sizing work to estimate the total size, make-up and capacity of the sector as a whole.

Published 23 November 2020