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AFR Banking Summit
Tuesday, 26 March 2024 8:00 AM AEST

Hybrid

26 Mar.

Tuesday, 08:00 am AEST

AFR Banking Summit

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Banking, but bolder
Beyond the balance sheet

As relentless economic turbulence continues to challenge Australian consumers and businesses, one thing is clear: to truly be the lucky country, we must invest in the things we value. 

There is a profound opportunity to spur new and diverse sources of economic growth, leveraging the sectors Australia relies on today while finding new ways to drive a better tomorrow. The future is firmly in our grasp, and banks are central to this ambition.

While the industry eyes transformation to manage costs and improve efficiency, it is critical that banks rebuild trust by reinforcing a clear and authentic commitment to the customer. By putting Australians at the heart of all decisions, banks can create real value by using new technology to improve customer outcomes through to leading an uplift in Australia’s cybersecurity ecosystem.

There are challenges ahead. But these challenges bring opportunities to grow, find new sources of value, and continue supporting Australians as we collectively strive for a more secure, sustainable, and prosperous society. 

Our AFR Summit Series

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The Quantum Countdown

Preparing for a new tech revolution

In tech’s big theatre, quantum computing will soon take centre stage, presenting opportunities unlike anything we've seen before. Our new report The Quantum Countdown: Preparing for a new tech revolution explores how this technology works, its boundless possibilities, plus why and how organisations should prepare for the quantum leap. 

Read the report

Deloitte speakers

  • David Myers, Deloitte Australia Banking & Capital Markets National Leader
  • Katharine Goulstone, Deloitte Australia Risk Advisory Partner
  • Colin Soutar, Deloitte Global Quantum Cyber Readiness Leader, Managing Director, Deloitte U.S.

Contact us

David Myers

Deloitte - Australia
David is the National Banking & Capital Markets Leader in Australia and leads the firm’s Global Capital Markets sector. He is an experienced senior executive and business leader with a proven track record of consulting to the global financial services industry. Specialist areas include M&A, business and technology strategy creation, business and IT alignment, architecture definition, technology assessment and review, application development, roll out and support, and ASP/BSP offerings. His clients include global banks, retail banks, corporate banks, investment banks, custodians, asset managers, cash and derivative exchanges, clearing houses and central securities depositories and payment companies.
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Katharine Goulstone

Deloitte - Australia
Katharine is a Partner in Deloitte’s Risk Advisory practice and focuses on supporting the firms Banking and Wealth clients who are responding to or undergoing regulatory inquiry. Katharine has been at the forefront of large scale regulatory change in financial services for 20 years. Katharine’s regulatory expertise is drawn from experience as a regulator and having worked on and led a number of high profile regulatory enforcement engagements, large and complex remediation programmes and regulatory assurance. With additional expertise in regulatory technologies, Katharine has been closely involved in the regulatory and commercial application of artificial intelligence and machine learning. This enables her to provide the critical guidance that helps organisations to bring these technologies to life, while also achieving a balance between data insights and human skill.
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Joel Lipman

Deloitte - Australia
Joel is the National Industry Leader for our Financial Services practice in Australia and the Global Lead Client Service Partner for National Australia Bank. He has more than 20 years of experience delivering large-scale digital transformation programs and building innovation capabilities and customer centred strategies for some of Australia’s largest organisations. As an industry leader for clients in the banking, insurance, and superannuation sectors, he specialises in the combination of both an innovation strategy lens and its practical technology program delivery. He is currently advising clients on how to design truly customer centric organisations, building innovation capabilities, and executing on their most strategic initiatives. This is being achieved by leveraging customer insights, maximising the value of existing business information and systems, and aligning technology to the strategic direction of the business.
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Beyond the Summit: Australia 2030

Discover the AFR Summit Series Podcast - listen now.

Summit insights

2024 Banking and Capital Markets Outlook

Insurers evolving to address changing operating environment and precipitate even greater societal impact
Perspective
5 minute read

Regulatory Strategy Insights

In the four years since the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (the FS Royal Commission), Australian financial services organisations have faced increased regulatory focus, greater frequency of regulator interactions and engagement and intensified reporting requirements.
Perspective
5 minute read

Generative AI: Application and Regulation in Asia Pacific

The growing popularisation of Generative AI through tools such as OpenAI’s ChatGPT, Microsoft’s Bing AI Chat, and Google’s Bard AI, has brought AI to the mainstream and is disrupting many industries such as financial services (FS) in the Asia Pacific (AP) region and beyond. 
Analysis
5 minute read

Finance and Banking through the eyes of the Next Generation

Millennials are set to inherit $224 billion (AUD) annually until 2050, transforming the customer base for financial institutions. Banks must adapt by providing personalized financial advice through digital solutions and understanding millennials' unique perspectives to remain influential in this diverse market.
Perspective
minute read

Consumer Data Revolution

The Consumer Data Right (CDR) is an Australian legislative framework aimed at giving consumers more control over their personal data. Despite growing concerns for data privacy, the CDR has had mixed success since its introduction to the banking and energy sectors, resulting in a pause in expansion to other sectors.
Perspective
5 minute read

2024 Asia Pacific Regulatory Outlook

The challenging and unprecedented operating conditions that Financial Services (FS) firms have faced for the last few years look set to continue in 2024.
Analysis
5 minute read

The more things change; the more things stay the same

Deloitte has proudly sponsored the AFR’s Banking Summit since 2015. In his welcome to attendees, David Myers, the firm’s national banking and capital market sector leader made three reflections on the banking sector for the year ahead.
Perspective
5 minute read
Blog

Industry spending on quantum computing will rise dramatically. Will it pay off?

Many financial services firms will load up on quantum technologies to enhance capabilities and gain a competitive edge. But they may need to play defense first.